American Express presents support measures for businesses amid AI agent-driven commerce shifts
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View chart & analysis → - 1American Express advised businesses that two-thirds of US consumers use AI tools to compare product and service prices.
- 2Among 2,005 adults surveyed by Teneo in August, 52% of respondents said they would allow AI agents to purchase daily necessities, groceries, or low-cost items.
- 3While 83% of business leaders view agent commerce as an opportunity, only 41% are experimenting with or integrating the technology into their operations.
So what's the key point?
More than half of US consumers said they are willing to let artificial intelligence handle their shopping. Businesses need to prepare for these changes in how people shop using AI.
Source Payments Dive · View original ↗
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